Privacy policy

Effective Date: 19th September, 2018

1. General Statement

We take your privacy very seriously and we are committed to protecting it. We believe that you should easily know what personal data we collect and use, as well as to understand your rights in respect of your personal data.

This privacy policy (“Privacy Policy”) explains our policies and practices regarding how we collect, use, and disclose the personal data that we collect through our digital platform

We recommend that you read this Privacy Policy carefully as it provides important information about the processing of your personal data.

Our Privacy Policy is designed so that you can easily reach the section you are interested in. You can print the complete text of our Privacy Policy by clicking here.
Do not hesitate to contact us should you have any questions or remarks about our Privacy Policy (See section “How to contact us?” below).

2. About us

For the sake of clarity “Hermès”, "we", "us" and “our” refer to Hermès International as the controllers of your personal data, except otherwise stated in this Privacy Policy.

Hermès International is a French limited partnership with shares (“Société en commandite par actions”) with a capital of 53,840,400.12 euros, having its registered office at 24, rue du Faubourg Saint-Honoré, 75008 Paris, France, registered with the Paris Trade and Companies Registry under number 572 076 396 RCS Paris.
Hermès International is the parent company of Hermès group. For further details on Hermès group, please visit

You can find our contact details in section “How to contact us?” below.

3. What personal data do we collect and how is it collected?

Personal data is information relating to an identified or identifiable natural person. For example, it may include an individual’s name, address and gender.
We may collect personal data either directly from you (for example when you fill out your application online) or indirectly (for example from your electronic devices that interact with our websites, electronic forms or mobile applications (our digital platform

In any case, Hermès international ensures personal data are properly, aptly and non excessively processed in the purpose for what they are collected or/and processed subsequently.

3.1. Information you provide directly to us

You may provide us with information when:
- you fill out your application;
- you send to us your resume;
- you send to us your cover letter;
- you use our digital platform

Depending on what you provide us with, such information may include:
- Your identity (including your first name, last name);
- Your contact details (including your postal address, email address, phone numbers, country and region);
- Your personal status (including your title);
- Your professional background (including language levels, degrees, school names, major, previous companies, industry, current position, job family, type of contract, global professional experience, position start/end dates, valid driving licence holder), your career wishes (including type of contract, country, city, job family, Hermès profession preference);
- Other information you may provide by filling forms or by contacting us (including your feedbacks, or other communications with us).

We will inform you when your information is required in order to process your request, to respond to your queries or to provide you with our products and services. If you do not provide this information, then it may delay or prevent us from processing your request, responding to your query and providing products or services to you.

We hope to ensure that the personal data we possess are accurate at all times and therefore we encourage you to update your information in case any changes have occurred. We also may ask you to update your information from time to time.

We recommend that you only provide the data requested or necessary for your query.

3.2. Information indirectly collected

We may collect information when you use our digital platform, such as your IP address or other browsing information (including browser, operating system, device model), through cookies or similar technologies placed on your device. Some cookies are required for the proper functioning of our digital platform and other are used for analytics purposes which help us to provide you with more personalized and customized services and a better digital experience. For more information about cookies and to know how you can edit your preferences, please read our Cookie Policy.

We may also collect information about you from third parties, such as an individual who provides us with your information in order to forward you a job opportunity which may be of interest for you, according to this individual.

If you provide personal data to us about someone else, you must ensure that you are entitled to disclose that information to us and that, without us taking any further steps required by data protection laws, we may collect, use and disclose such information for the purposes described in this Privacy Policy. For example, you should ensure the individual concerned is aware of the various matters detailed in this Privacy Policy. The individual must also provide the consents set out in this Privacy Policy in respect of how we will deal with their personal information.

4. Why do we collect your personal data and how do we use it?

We collect and use your personal data, in compliance with applicable laws and regulations based on one or many of the following legal basis according to contexts:
- we have obtained your prior consents. Please note that for this specific legal basis, you have the right to withdraw your consents at any time (see below “What rights do you have on your personal data?”);
- the processing is necessary in connection with any contract between Hermès and you;
- we have a legitimate interest in carrying out the processing and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms;
- we have to process your personal data to comply with applicable laws and regulations.

Hermès International collects and processes your personal data for various purposes such as :
- evaluate your competencies, skills, and your suitability for the job you apply for;
- conduct checks of your professional background and take references if necessary;
- communicate with you about the recruitment process;
- respond to your queries, requests and suggestions;
- monitor and improve our digital platform;
- comply with our legal and regulatory duties;
- provide information to regulatory bodies when legally required.

5. How long do we keep your personal data?

Your personal data are processed for the period necessary for the purposes for which they have been collected, to comply with legal and regulatory obligations and for the duration of any period necessary to establish, exercise or defend any legal rights.

In order to determine the most appropriate retention periods for your personal data, we have specifically considered the amount, nature and sensitivity of your personal data, the reasons for which we collected your personal data, the service you deserve and expect from us together with the applicable legal requirements. For example:
- With regard to the users of the digital platform your data is stored for twenty-four months from your last application, then deleted in order to comply with legal retention obligations; You can ask us to delete your personal data before the end of these twenty-four months: for this, please contact us using the contact details provided below (see "How to contact us?") or via the link "Manage my data" sent in your acknowledgement of application.
- With regard to the cookies used on digital platforms: they are stored for up to 13 months from the moment they were installed on your device.

6. How do we disclose and transfer your personal data?

We may disclose your personal data only to the parties indicated below and for the following reasons:
- We disclose your personal data to Hermès employees that need to have access to your personal data and are authorized to process them in order to achieve the aforementioned purposes and who are committed to confidentiality.
- We may disclose your personal data to Hermès group companies, in charge of considering the applications, HR, internal audit and IT management for the set out purpose in this Privacy policy. It may come with handling your application in Hermès group companies in which the job is offered.

The Hermès group companies are located worldwide. Some of your data can be shared with other Hermès entities in the purpose detailed in the heading "Why do we collect your personal data and how do we use it?" As a result, personal data may be transferred outside the country where you are located. This includes transfers to countries outside the European Union (“EU”) and to countries that do not have laws that provide adequate protection for personal data according to the European Commission.

To ensure lawful transfers of data, transfers are done based on relevant and approved contractual clauses by data protection authorities.

To obtain a copy of the relevant adequate safeguards, you can send us your request using the details in Section “How to contact us?” below.

A part of these companies are located outside of the European Economic Area. For more details about localisation of companies of Hermès group, please visit

We may also disclose personal data to third-party providers acting on behalf of Hermès and approved by Hermès. (For example, a recruitment agency entrusted with an exclusivity of the search on behalf of Hermès). All such processing is based on our prior instructions set out in a binding contract that is compliant with the requirements of applicable law. Such disclosures are made for different purposes including application analysis, IT development and support. These providers are committed to confidentiality and are not permitted to use your personal data for any other purposes. We also require them to use appropriate security measures to protect your personal data.

Part of those service providers are located outside of your country, notably outside the EU. We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data, including outside the EU are done lawfully. Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU, such as the European Commission approved standard contractual clauses, or under other appropriate safeguards, as the EU/US Privacy Shield for transfers to the United States of America. To obtain a copy of the relevant adequate safeguards, you can send us your request (see below “How to contact us?”).
- We may be required by the binding requirements of an applicable law, or for the purposes of responding to legal proceedings or other lawful requests to disclose your personal data to authorities or third parties.
- We may also disclose or otherwise process your personal data, in accordance with applicable law, to defend our legitimate interests (for example, in civil or criminal legal proceedings). For example, we may disclose such personal data as necessary to identify, contact or bring legal action against a person or entity who may be violating our Terms and Conditions of Sale and Use, or who may be causing injury to, or interfering with, other users of our Digital Platforms.
- In the event that Hermès or Hermès group companies, or all or part of its or their assets, are acquired by a third party, your personal data may be included in the transferred assets.

7. How do we protect your personal data?

All your personal data is strictly confidential and will only be accessible, on a need-to-know basis, to duly authorized personnel of Hermès and other entities of the Hermès Group and third providers acting on our behalf with appropriate technical and organizational security safeguards and in cases provided for by law.

The Hermès group has implemented security measures to protect your personal data against unauthorized access and use. We follow appropriate security procedures in the storage and disclosure of your personal data so as to prevent unauthorized access by third parties and to prevent your data being accidentally lost. We limit those who access your personal data to those who have a genuine business need to access it. Those who do access your data will be subject to a duty of confidentiality towards Hermès.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

We also require those parties to whom we transfer your personal data to comply with the same. However, unfortunately, the transmission of information via the internet is not completely secure. So, we cannot ensure the security of your personal data transmitted by you to us via the internet. Any such transmission is at your own risk and you acknowledge and agree that we shall not be responsible for any unauthorized use, distribution, damage or destruction of Your Information, except to the extent we are required to accept such responsibility under the law. Once we have received your personal data, we will use the security measures abovementioned.

8. What rights do you have on your personal data?

In accordance with the applicable data protection laws, you can, at any time, request access, rectification, erasure and portability of your personal data or restrict and object to the processing of your personal data. A summary of these rights is provided below:
- Your right of access: the right to be provided with a copy of your personal data.
- Your right to rectification: the right to require us to correct any mistakes in your data or to complete your information.
- Your right to be forgotten: the right to require us to delete your personal data — in certain situations.
- Your right to restriction of processing: the right to require us to restrict processing of your personal data — in certain circumstances, for example if you contest the accuracy of the data.
- Your right to data portability: the right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party — in certain situations.
- Your right to object to processing: the right to object:
Ñ at any time to your personal data being processed for direct marketing;
Ñ in certain other situations to our continued processing of your personal information, eg processing carried out for the purpose of our legitimate interests.

You may at any time decide to withdraw your consents to the processing of your personal data. If your consents are withdrawn, it does not prevent us from processing your personal data based on other legal bases if any, such as storing your personal data as required by applicable law.

You also have the right to lodge a complaint with your local data protection authority in case of alleged infringement of the data protection rules applicable to you. To exercise any of those rights, please contact us using the contact information below (see “How to contact us?”). Please note that upon exercising any of the rights listed above, you will be requested to let us know what right you want to exercise and provide information (copy of an identity card, passport or other legally recognized identity) for identification purposes in order to process your request and protect you against fraudulent requests from third parties.

9. How to contact us?

In issues relating to your account, to withdraw your consents, to ask general questions or to lodge a complaint, please contact our Customer Service:
- By email:
- By mail: Hermès International – DRH Groupe – 24, rue du Faubourg Saint-Honoré, 75 008 Paris, France

If you have any questions or concerns about our Privacy Policy or data processing, you may contact our Group Data Protection Officer at:

10. Changes to our Privacy Policy

This Privacy Policy reflects our current practices, and is subject to change and update from time to time. When we post changes to this Privacy Policy we will modify the "Effective Date" at the top of this Privacy Policy to indicate when such changes have come into effect.

If we change this Privacy Policy in a material way, we will inform you through a notice advising of such change at the beginning of this Privacy Policy and on the website homepage.