02.07.2020
Assistant Store Manager
- CDI
- Chine
- Shanghai
- Magasins-Encadrement
- Minimum 10 ans
- Hermès China
Main responsibilities
<p><span style="text-decoration: underline;"><strong><em>Located in Shanghai, Shenzhen, Qingdao</em></strong></span></p>
<ul>
<li>Assist the Store Manager in managing daily store operations, store manpower planning and management.</li>
<li>Interact with customer and build strong relationship.</li>
<li>Ensure a high standard of customer service within the store.</li>
<li>Organize well CRM and customer complain handling in the store.</li>
<li>Manage in store visual merchandising and inventory control.</li>
<li>Maintain a good staff relation in order to generate a high level of morale and enthusiasm.</li>
<li>Assist to administration work supporting.</li>
<li>Other duties assigned by Store manager.</li>
</ul>
Profile
<ul>
<li>Tertiary educated with at least 8 years of relevant management experience in high-end fashion, luxury industry or in similar capacity.</li>
<li>Strong business sales sense with solid analytical skills.</li>
<li>Ability to lead and drive performance and customer service.</li>
<li>Good customer relationship management skills.</li>
<li>Excellent spoken and written English and Chinese, French or Japanese is a plus.</li>
<li>Must be a good team player, pleasant, service oriented and self-motivated.</li>
<li>Strong leadership, interpersonal and communication skills.</li>
<li>Hands on computer knowledge of MS office.</li>
</ul>