Stock Co-ordinator (Maternity Leave Cover)

  • CDD
  • Australie
  • Sydney
  • Administration des Ventes & Services Clients
  • Débutants acceptés
  • Hermès Australia

General Role

<p>We are seeking a Stock Co-ordinator to join the Back of House team for the Sydney Trust Flagship Boutique. Reporting to the Store Operations Manager, the Stock Co-ordinator is responsible for the management of the store’s inventory. This role will oversee and ensure optimal management of stock, enabling the sales team to offer the best service to clients. They will support the sales team and be responsible for product flow and stock accuracy. They will manage the inventory, ensuring it is well-organised and in strict compliance with the Group procedures.  </p>


<ul> <li>Tasks <ul> <li>Maintain an accurate and organised store inventory</li> <li>Pack and unpack merchandise</li> <li>Manage all incoming and outgoing stock transfers and stock validation</li> <li>Organise and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Store Director and/or Store Operations Manager.</li> <li>Process all incoming and outgoing shipments within business day they are generated</li> <li>Print and ticket merchandise, returns and price updates.</li> <li>Process, record, maintain and follow-up on all after-sales service</li> <li>Work with Store Management to analyse business and replenish needs</li> </ul> </li> </ul>

Main responsibilities

<ul> <li>Stock Management <ul> <li>Ensure that stock areas are kept safe, clean and tidy at all times</li> <li>Methodically organising and labelling stock areas creating simplicity and ease of access for the sales team</li> <li>Ensure all goods are security tagged, ticketed, handled and stored with accuracy and care</li> <li>Management of the reception of merchandise, validation in the system, labelling of products and its corresponding placement</li> <li>Follow-up with ambassadors of each métier of the stage and reception of the corresponding products</li> <li>Labelling and control of product returns, after confirmation with CEGID alerts</li> <li>Management and validation of local and international shipments</li> <li>Management of reception and organisation of client reservations and orders</li> <li>Planning and supervision of partial inventories, ensuring their correct execution, and subsequently checking with the ambassador of the metier of the discrepancies generated</li> <li>Preparation and participation in general inventories, in coordination with the Finance Department</li> <li>Stock zoning in the store, in coordination with the Store Director</li> <li>Effective organisation of store stock, ensuring the optimal location of the product</li> <li>Conduct regular spot checks with ambassadors, and report findings to the Store Operations Manager and Store Director for validation.</li> <li>Support the sales team by providing information on stock searches, repairs and transfers.</li> <li>Daily follow up on negative stock, correcting where possible.</li> </ul> </li> </ul> <p> </p> <ul> <li>Shopfloor <ul> <li>Provide assistance on the sales floor when necessary (bringing products to sales team, putting stock back to its respective area, packaging, answering phone requests from other Boutiques, checking stock for clients)</li> <li>Assist sales team when replenishing stock on shop floor</li> <li>Provide assistance to the back office by answering phone calls as required</li> </ul> </li> </ul> <p> </p> <ul> <li>Administrative and Reporting Tasks <ul> <li>Internal control: monitoring of CEGID alerts (manual movements, negative stocks, discounts, etc.)</li> <li>Administration of all exports, following the procedure established by the Group and informing the corresponding sales associate of the moment in which the sale can be registered</li> <li>Report irregularities, damaged stock, discrepancies or variances after conducting a mini stock count to management relating to stock condition, stock quantity, stock arrangement.</li> </ul> </li> </ul>


<p> </p> <ul> <li>Preferred Skills <ul> <li>Effective written and verbal communication skills</li> <li>Ability to effectively analyse information</li> <li>Ability to problem-solve</li> <li>Ability to multi-task with accuracy</li> <li>Attention to detail</li> <li>Ability to follow both written and verbal policies and directives</li> <li>Attention to loss prevention and inventory control</li> <li>Experienced with technology to fully utilise internal systems as well as external shipping software programs</li> </ul> </li> </ul> <p> </p> <p>***PLEASE NOTE, ELIGIBLE CANDIDATES MUST HAVE FULL AUSTRALIAN WORKING RIGHTS***</p>