29.10.2020

Stockholm Sales Associate

  • CDI
  • Suède
  • Stockholm
  • Magasins-Vente
  • Minimum 6 ans
  • Hermès Suède

Société


<p style="text-align: justify;"><span style="font-family: 'book antiqua', palatino;">Hermès Benelux & Nordics is a subsidiary of Hermès International, distributing Hermès products in Benelux and Scandinavia. Its region is a geographical and cultural mosaic, operating 9 stores in beautiful cities such as Brussels, Antwerp, Knokke, Amsterdam, Copenhagen, Luxembourg, Stockholm and Oslo.</span></p> <p style="text-align: center;"><span style="font-family: 'book antiqua', palatino;"><strong>Our brand new store has opened with great success and we are now recruiting an additional</strong></span></p> <p style="text-align: center;"><span style="font-family: 'book antiqua', palatino;"><strong><u>Sales Associates for Hermès Stockholm.</u></strong></span></p> <p style="text-align: justify;"><span style="font-family: 'book antiqua', palatino;">This is an amazing opportunity for a service-oriented and enthousiastic retail lover, who wants to be part of a new adventure bringing the Hermès service, quality and creativity to the city.</span></p>

General Role


<p style="text-align: justify;"><span style="font-family: 'book antiqua', palatino;">As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.</span></p>

Objectives/Goals


<ul> <li><span style="font-family: 'book antiqua', palatino;">Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times</span></li> <li><span style="font-family: 'book antiqua', palatino;">Provide excellent customer service adapted to the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image</span></li> <li><span style="font-family: 'book antiqua', palatino;">Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients</span></li> <li><span style="font-family: 'book antiqua', palatino;">Call on current & potential customers to establish & maintain client relationship and to inform about new products & services</span></li> <li><span style="font-family: 'book antiqua', palatino;">Identify & handle client enquiries and concerns</span></li> </ul>

Profile


<p><span style="font-family: 'book antiqua', palatino;"><strong>What you will need :</strong></span></p> <ul> <li><span style="font-family: 'book antiqua', palatino;"><strong>At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment</strong></span></li> <li><span style="font-family: 'book antiqua', palatino;">A true passion for people & service</span></li> <li><span style="font-family: 'book antiqua', palatino;">A team player attitude to reach a common goal & go the extra mile</span></li> <li><span style="font-family: 'book antiqua', palatino;"><strong>Fluent Swedish and English are a must.</strong> Other languages can be a plus.</span></li> <li><span style="font-family: 'book antiqua', palatino;">The ability to adapt to different cultures & a real sense of empathy</span></li> <li><span style="font-family: 'book antiqua', palatino;">Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)</span></li> <li><span style="font-family: 'book antiqua', palatino;">To be up to date on luxury market trends and social media activity</span></li> </ul> <p> </p> <p><span style="font-family: 'book antiqua', palatino;"><strong>What you will find:</strong></span></p> <ul> <li><span style="font-family: 'book antiqua', palatino;">An exciting challenge to be part of a new team</span></li> <li><span style="font-family: 'book antiqua', palatino;">A multi-cultural team with great spirit and high standards</span></li> <li><span style="font-family: 'book antiqua', palatino;">A growing company with a strong family base and values</span></li> <li><span style="font-family: 'book antiqua', palatino;">Training adapted to your needs</span></li> </ul>