Product Trainer

  • CDI
  • Chine
  • Shanghai
  • Développement des Collections
  • Minimum 3 ans
  • Hermès China

General Role

<p>Work closely with retail, merchandising & Paris métiers to identify training needs, develop appropriate training plan and deliver product related training/seminars to support the sales growth & development of each product category according to company guideline.</p>

Main responsibilities

<ul> <li>Conduct full category product training for China including product training, métiers seminars, etc.</li> <li>Work closely with merchandising and retail team to identify the training needs to develop the product knowledge in line with market and consumer expectations as well as our company standard.</li> <li>Develop product training material and search for best practice of training solutions to meet business needs</li> <li>Collaborate with merchandisers to enhance the training for animations including on-site product knowledge support</li> <li>Train and collaborate with the area trainers regularly to support the delivery of product related training</li> <li>Establish the related métier community to support the business development in the assigned métier</li> <li>Any ad hoc duties as assigned by line manager</li> </ul>


<ul> <li>At least 3 years of related experience in retail industry, luxury is a plus</li> <li>Passionate in brand, retail and luxury industry, curiousness, easy-going and high compatibility</li> <li>Highly developed interpersonal, verbal and written communication skills, including excellent presentation skill</li> <li>Good team player and customer-orientated</li> <li>Excellent command of spoken and written English and Chinese, French is a plus</li> <li>Office 360 proficiency (Excel, Word, Power Point) and Photoshop is a plus</li> </ul>