Internship Retail Merchandising Support (W/M)

  • Stage
  • Italie
  • Milan
  • Magasins-Vente
  • Débutants acceptés
  • Hermès Italie


Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material. Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects. The company brings together more than 15.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 11 Stores present in the country. Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country: 11 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

General Role

The Retail merchandising support is part of the Retail team of Hermès Italie based at Head Office. The main objective of the Retail team is to give all the support required by the stores in Italy, Greece and Turkey, in order for them to achieve their sales objectives, meet expected standards and deliver the best service to our customers.

Main responsibilities

The candidate will be responsible for supporting the Merchandising team, on the following activities: • to optimize the product’s offer of all Métiers within the Hermès Italie network; • to ensure the maximum sales; • to maintain a high turnover of stock; • to make sure each store has a congruent and unique product offer and respect of the visual merchandising guidelines; • to support in defining the budgets and the OTB; • to participate to the launch of new products and follow-up the development of these products in all our stores; • to produce sales and stock analysis for PO (monthly and ad hoc), using dedicated software; • to follow-up the stock coverage per Metier (MOS); • to analyze every aspect of bestsellers (price points, colors or size) and to ensure that bestsellers reach their full potential; • to monitor slow sellers, advise and help PO with appropriate actions; • to liaise with Logistics teams in Paris for delivery (reception and claim); • to gather information on competitors and customers (CRM, data base analysis); • to support the Merchandising team in back office activities, such as reporting, organization of practical aspects related to meetings and trainings.


• The ideal candidate must be fluent in Italian and English; • Graduate or undergraduate with an economic education; or has a Master’s degree in retail fashion/luxury; • Have excellent knowledge of computer tools (Excel, Powerpoint) • Have excellent interpersonal and communication skills, service orientation, passion for retail; • Professionalism, enthusiasm, dynamism and teamwork complete the profile. ADDITIONAL INFORMATION Fitting CVs will be invited to a pre-recorded video interview to show us their personality and motivation for the position. This is a first step of the recruitment process and suitable video interviews will be contacted for a face to face interview. The recording can be submitted anytime of the day and we strongly suggest candidates to choose a quiet and natural light room. We are looking forward to watching your video interview!